BILLING POLICY

1. You can use premium services provided by the Administrator in order to promote your Advertisement and attract more users to them.
2. The administrator offers premium services such as Basic, and Advance Plans then Top Up and Featured Ads Promo packages. If you order a Basic or Advance Plan, your Advertisement will be raised for overall free offers. They will be displayed on all pages of a column, a section, or a region. Top-up and Featured Advertisements are placed in a separate block over the ordinary Advertisement. Detailed information on the duration, price, payment methods, and other conditions of premium services are available at: https://suremarket.ng/membership.
3. To order premium services on the website, you should visit https://suremarket.ng/membership. If you use a mobile application, you should visit the “Membership Services” section in your Profile.

4. When ordering premium services, you will be able to choose a payment method that is most suitable for you. If you choose to pay by a card or bank transfer, you will be redirected to the checkout page of a relevant payment processor. All data entered by you on payment screens will be secured. The administrator will only receive information that relates to the payment. If you choose to pay by cash, you will receive payment details, which you can present at the nearest bank branch and pay.
5. The administrator reserves the right, in its sole discretion, to change the features and types of premium services, fees, and acceptable payment methods from time to time and for any reason.
6. Unless otherwise provided by mandatory rules of the applicable law, any fees paid for premium services are non-refundable due to the online nature of the services. You acknowledge and agree that we will not make any prorated refunds in the event your advertisement violates the Terms of Use and is removed from the Platform, or when you deactivate an advertisement by yourself.
7. Top-up and Featured Ad Promo package is subject to a 30 days validity period from the date of purchase (the “Service Validity Period”). You acknowledge and agree that if you fail to use the Top up and Featured ads Promo package during the Service Validity Period, you will have neither the right to initiate or use such Top up and Featured Ad Promo package nor any right to refund, compensation or replacement.
8. Available premium services are not subscription-based; therefore, you should renew their validity period manually each time you need them.
9. The administrator does not guarantee any results of premium services and will not be held liable if they do not meet your expectations.

Referral Program

10. Our referral program allows you to earn bonuses (the “Referral Bonuses”) for each Valid Referral. The referral is valid if: (i) the referred friend creates an account on the Platform, and (ii) the referred friend confirms his/her phone number on the Platform.
11. Referral Bonuses in the amount specified on the Platform will be credited to your bonus account within 24 hours from the date of each Valid Referral.
12. Referral Bonuses may be (i) used to pay for premium services on the Platform; or (ii) used to recharge your mobile by phone number. 1 Referral Bonus will be equal to 1 Nigerian Naira.
13. Referral Bonuses must be used within 12 months from the date they are credited to your account (the “Referral Bonuses Validity Period”), after which they will expire. You acknowledge and agree that if you fail to use the Referral Bonuses during the Referral Bonuses Validity Period, you will lose your right to use them and you will not be entitled to any refund, compensation, or replacement.
14. You shall be solely responsible for any tax consequences that may result from your use of the Referral Bonuses.
15. All Referral Bonuses may be forfeited if your account is suspended or terminated for any reason, at our sole and absolute discretion without prior notice, including, but not limited to, the following reasons:

• your account on the Platform is inactive (i.e., not used or logged into) for one year;
• you fail to comply with the Terms (Terms of Use, Privacy Policy);
• we suspect fraud or misuse by you of the Referral Bonuses and the service;
• we suspect any other unlawful activity associated with your account;
• we are acting to protect the service, any of our users, or our reputation.

16. You will not receive money or other compensation for unused Referral Bonuses when your account is closed whether such closure was voluntary or involuntary.

Last update: 8 December 2022